Marketing your brand at scale?

Marketing campaigns involve more moving parts than ever — creators, agencies, data, platform rules and IP questions all running at the same time. We handle the legal and compliance work that sits behind each of those moving parts so your team can focus on the campaign.

Legal and technology support
for campaigns that move fast.

Campaigns run across creators, agencies, platforms and data systems all at once. We handle the legal and compliance work that sits behind each of those moving parts.

The legal obligations behind your campaign.

Four areas of Australian law that apply to almost every digital marketing programme.

Privacy laws

The Privacy Act 1988 (Cth) governs how Australian businesses collect, use and share personal information, and it reaches further into digital marketing than most practitioners expect. The 13 Australian Privacy Principles touch everything from what you can collect at sign-up to whether you can retarget a website visitor to what happens when you upload a customer list to a social platform for audience matching.

The traps that catch marketers most often are secondary use and overseas disclosure. Data collected for one purpose (a purchase, a competition entry, a newsletter sign-up) cannot simply migrate into retargeting audiences or third-party lookalike matching without a proper basis. Passing records to offshore ad platforms counts as an overseas disclosure under the Act whether or not you think of it that way. Since December 2024, serious breaches attract civil penalties up to AUD 50 million per contravention; that changes the risk calculus for consent gaps that once seemed administrative.

We map your marketing data pipeline against the Australian Privacy Principles, identify where current practices create exposure, and draft the consent language and data handling terms that close those gaps. That typically covers sign-up flows, email platform terms, tracking pixel arrangements and any audience matching you run through ad platforms.

Intellectual property

The Copyright Act 1968 (Cth) vests copyright in the creator by default, not the brand that commissioned or paid for the work. The only mechanism that changes this is a written assignment signed by the creator. Moral rights (the creator's right of attribution and right of integrity) cannot be assigned at all; a separate written consent is required before the brand can edit, crop or repurpose a work. Where an agency subcontracts production to freelancers, the chain of title breaks at every link where a signed assignment is absent.

What well-run marketing programmes do is build assignment and consent into the briefing process, not the dispute. Creator agreements and production contracts are signed before shoot days. Moral rights consents are included in the same document. Agencies are required to confirm in writing that they hold the rights they are passing downstream, and to produce their freelancer agreements if asked. That costs almost nothing extra at the start of a campaign and avoids the harder question of content ownership arising after the work has been published.

Consumer protection laws

The Australian Consumer Law, contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth), prohibits misleading or deceptive conduct in trade or commerce without any requirement of intent. The test is the effect on a reasonable member of the target audience, not the brand's state of mind.

In influencer marketing, where a brand has input or control over content, the brand bears primary liability for non-disclosure, not the influencer. A December 2023 enforcement sweep by the ACCC confirmed its position that commercial relationships must be disclosed clearly and upfront: at the start of a caption or in the opening seconds of video, using language (#ad, #sponsored, Paid Partnership) that leaves no ambiguity. Tags such as #sp, #collab or "gifted" are not sufficient.

The practical consequence is that your content guidelines and briefing documents carry legal weight. If they do not specify placement and language for disclosure, you cannot demonstrate that you took reasonable steps to ensure compliance. The maximum corporate penalty rose to AUD 100 million per contravention from 28 March 2026.

Anti-spam laws

The Spam Act 2003 (Cth) prohibits sending commercial electronic messages to Australian addresses without consent. It covers email, SMS, MMS and instant messaging. Consent must be express (documented) or inferred from a current commercial relationship; a published email address is not consent. Every message must carry a functional unsubscribe mechanism, and opt-out requests must be processed within five business days.

The enforcement record over the past two years makes the stakes concrete. CommBank: AUD 7.5 million in August 2024 for more than 170 million messages sent without valid consent. Tabcorp: AUD 4 million in June 2025. Pizza Hut: AUD 2.5 million in April 2024. In each case the underlying failure was the same: consent records that could not survive scrutiny, or unsubscribe mechanisms that did not function as required.

What breaks compliance is scale. The larger the list and the longer it has been running, the more likely some segment was onboarded under terms that do not hold up. A consent audit before the next campaign is substantially cheaper than enforcement after.

What we do for marketing teams.

Six service areas for Australian businesses running digital marketing programmes. We cover one area or several, or work alongside your in-house team to fill specific gaps.

CRT 01

Content creator agreements

Agreements covering deliverables, usage rights, moral rights consents, exclusivity, channel scope and payment. Works for a single ambassador or a network of hundreds.

COM 02

Agency contracts

Agency agreements, production contracts, sponsorship deals and subcontractor terms — including reviewing flow-down arrangements where your agency uses third-party producers.

PRV 03

Privacy Act compliance

Review of your marketing data practices against the Australian Privacy Principles — including email lists, tracking pixels, CRM data, and audience matching on ad platforms.

DSP 04

Dispute resolution

Practical assistance when campaigns go wrong — a creator who does not deliver, a content ownership dispute, or an agency relationship that has broken down. We work toward a resolution, not a proceeding.

DEV 05

Software and integrations

Commercial terms for your marketing technology stack — SaaS agreements, API terms, platform licences and integration contracts, negotiated against what your systems actually require.

DC 06

Digital contracting

A digital contract process that cuts the time from brief to signed agreement. Templates, e-signatures and a record system that makes campaigns faster to run at scale.

What marketing teams ask us first.

The questions we hear most often at the start of a marketing engagement.

  • Do we need a separate agreement for every content creator?

    Not necessarily. We build modular frameworks — a base agreement covering the consistent terms, with separate schedules for deliverables, rates, channel rights and exclusivity that vary by creator. The base stays the same; the schedules change. This approach works for five creators or five hundred.

  • We paid the creator. Don't we own the content?

    No. Under the Copyright Act 1968, copyright stays with the creator regardless of payment. It only transfers to you if the agreement contains a written assignment signed by the creator — a verbal agreement to assign has no legal effect. Most generic creator agreements do not include a proper assignment, which means the brand often has fewer rights over campaign content than it expects. You will also need a separate moral rights consent if you want to edit, crop or repurpose the work.

  • Our agency subcontracts the production. Who owns the final content?

    It depends on whether there is a written assignment at every step of the chain. An agency can only transfer rights it actually holds. If a freelance photographer or video producer retained copyright and the agency never obtained a signed written assignment from them, the agency has nothing to give you. We map the chain and close the gaps before the campaign uses the content.

  • We use retargeting pixels and pass data to ad platforms. Is that a privacy issue?

    It can be. Under the Australian Privacy Principles, data collected for one purpose — such as a website visit — generally cannot be used for a different purpose, such as retargeting, unless the person would reasonably expect that use or has consented. Passing customer records to ad platforms for audience matching counts as a disclosure under APP 6 and triggers obligations under APP 8. Since December 2024, penalties for serious Privacy Act breaches can reach AUD 50 million per contravention.

  • What disclosures do we need when we use AI in a campaign?

    Australian consumer law applies regardless of how content was made — misleading material is misleading whether a person or an AI produced it. Platform requirements also vary: TikTok requires a visible label on all realistic AI-generated ads; Meta auto-labels content made with its own AI tools; Google currently only requires AI disclosure in election advertising. From December 2026, the Privacy Act will also require businesses to disclose in their privacy policy where AI is used in automated decisions that could significantly affect individuals.

  • How do you price the engagement?

    Fixed fee where the scope is clear, time-and-materials where it is not. Statement of Work delivered before any work starts, with the estimate on the front page.

Brief us on your campaign.

Running a campaign and need legal or compliance support? Send us a short note and we will come back quickly with our view on what needs to happen first.

We move fast

Urgent issue with a campaign or creator agreement? We put together an action plan quickly. No long kick-off meetings required.

Clear pricing upfront

Statement of Work delivered before any work starts, with the cost estimate on the front page.

Ask us anything

Include a booking link in the form and we will answer your questions before we discuss scope.